Known Issues

We know and we're working on it.

Currently there is are following known issues:

• Please keep Revit Floor & Wall Type and Profile Section Names unique. This means a Wall type named "SLAB 225" and a Beam Type named "SLAB 225" will cause an issue at the moment.

Platforms we don't support and why

As you know there are many engineering tools out there beyond our current scope of Revit, Etabs, SAP2000, RAM Structural System, Tekla Structures, Dynamo and Excel. So to keep you guys posted and suggest alternatives we compiled a list for you:

Midas Gen Status: No API Workaround: Import DXF, export Results through Table View to Excel.

Tekla Structural Designer Status: No API Workaround: Export the TSD model to Tekla Structures.

Strand7 Status: in progress, discussions with Strand7 dev team.

Sofistik Status: in progress, discussions with Sofistik dev team.

Autodesk Robot Workaround: using Revit - Robot interop.

FEM Design Status: no API Workaround: Using the StruXML file format in combination with Konstru Excel client.

Login Issues

Please follow the below steps if you see your screen stuck as seen below while trying to login to Konstru

Resolution

Clear any cache from your browser for app.konstru.com

1. Press Ctrl+Shift+I

2. Press and hold the reload button in your browser, you will see a dropdown, click on "Empty cache and hard reload". This will clear all your cache for app.konstru.com

Clear all cookies from your browser for app.konstru.com

1. Click on the lock icon that appears to the left of the domain in your browser. And then click on Cookies from the list

2. Select app.konstru.com and click on Remove. This will clear your cookies for app.konstru.com.

You should be able to login to Konstru once again after you clear cache and cookies for the site.